Frequently Asked Questions::
HOW CAN I TRACK MY ORDER? Simply email us and we will update you on your order.
WHAT SHIPPING OPTIONS DO I HAVE? We choose Australia Post, unless it is a large order, then we will freight by road and/or air. Tracking numbers on road freight are followed with our local Freight companies here in Goondiwindi Queensland.
WHAT IS YOUR RETAIL EXCHANGE + RETURN POLICY? If for some reason, you are not completely satisfied with your order, it is damaged, or not what you expected then we will cheerfully exchange or refund your money.
WHERE DO I SEND MY ITEM FOR EXCHANGE? Goondiwindi Cotton 27 Herbert St Goondiwindi Queensland. Australia 4390
WHAT METHODS OF PAYMENT ARE ACCEPTED? We use Paypal, Visa, Mastercard. Moneyorders will be excepted via mail. Sorry no private cheques.
WHAT DO YOU CHARGE FOR HANDLING? We do not charge for handling, we only charge for postage and packing.
CAN I EXCHANGE ITEMS WITHIN AN ORDER? Yes please email us as soon as you realise you wish to change the order.
email: info@goondiwindicotton.com.au
WHAT ARE YOUR DELIVERY SCHEDULES? Dispatch is next working day.
DEFECTIVE OR DAMAGED GOODS We will cheerfully exchange or refund your money.
